Shipping policy

Order Processing
Orders are typically processed within 5–9 business days before shipment. Processing times may vary depending on product availability, order volume, and fulfillment requirements.

Shipping Times
After processing, estimated standard shipping times are: 3–5 business days within North America, 5–14 business days for most international destinations, and 7–22 business days for Australia and New Zealand. Delivery times are estimates and may be affected by customs, weather, carrier delays, or remote-area delivery.

Shipping Costs
Shipping costs are calculated at checkout based on the delivery destination and available shipping method. Any applicable shipping charge will be shown before you complete your purchase.

Customs and Import Fees
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Where these charges are not included at checkout, they may be payable by the customer upon delivery.

Order Tracking
Once your order has been shipped, you may receive a tracking number by email, where available. Please allow some time for the tracking informat

Delays
Delivery dates are estimates only. PJARO is not responsible for delays caused by carriers, customs, weather conditions, or other circumstances outside our reasonable control.ion to update after shipment.

Lost or Damaged Orders
If your order arrives damaged or appears to be lost in transit, please contact us at Pjaro.beauty@gmail.com as soon as possible with your order number and any relevant photos or information.